A global Microsoft 365 outage disrupted Outlook, Teams and Copilot, with users in 74 countries reporting problems during the first hour, according to the Associated Press. Some customers continued to see delayed mail or intermittent access as service was restored.

The failure pushed organisations toward fallback tools such as phones and local devices. Because multiple workplace services share one cloud provider, a single incident can affect communication, identity and automation at the same time.

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This is an original summary, not a republication of the full report.

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