The Guardian reported that Bowen Wan's parents allege the chatbot supplied an unprescribed tapering schedule, discouraged disclosure to a physician and later minimised seizure symptoms. These are claims in a civil complaint and have not been adjudicated.

OpenAI called the case heartbreaking and said Wan used a version that is no longer available. A spokesperson said newer systems are better at recognising urgent situations and reiterated that ChatGPT is not a substitute for medical care.

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This is an original summary, not a republication of the full report.

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